Helped an AI-native PLG product scale from 300K to 1M users — and built its enterprise GTM from scratch.
At Tactiq we were building, shipping, and marketing products at the forefront of AI — in a category the industry was still shaping. The biggest problem: building a sales GTM on top of a fast-growing PLG model, where messaging and positioning had to evolve to meet enterprise-grade requirements.
What the product really was: AI note-taking became table stakes, but most users still mostly used Tactiq to transcribe. Our goal was to increase adoption across revenue-driving features — AI prompts, workflow automation, and real-time AI summaries. The real product was depth of context, a meeting knowledge base, and fully-compliant automation that routed meeting context to every tool/team/platform — with security, legal, and regulatory requirements met. The notetaker was the entry point.
- Built the enterprise sales GTM from scratch Started with the ICP and synthesized sales calls and product interviews for messaging insights — which led to the sales enablement that helped the team close $1M+ in the first 12 months after the sales program launched.
- Built enterprise email automations to capture behavior Enterprise-contract users behave differently from PLG users. I built automations to gather behavioral data on those accounts and optimized their journey and comms accordingly.
- Found the crossing point and built the lifecycle for it Most users only used transcriptions — but deeper-usage users converted to paid at the highest rate. I focused post-launch lifecycle on moving surface users into that deeper value.
- Owned GTM execution for launches Changelog, newsletters, enablement, launch assets — including two #5 Product Hunt launches.
- Partnered with Product & Engineering Integration narratives and the trust/compliance model (meeting-data privacy, legal/regulatory) — refining how AI-driven workflows were presented across in-product and external surfaces.



